800-443-7561

Phone Support

Available to all Spectra IS customers, you find fast and friendly assistance for operating any of your instruments, systems or software products in just one phone call, regardless of where you are located: (800) 443-7561.

 
Our Support Specialists are always available to help you through a specific application question or to help trouble shoot your system.
 
  • Survey Support: For base station, rover and data collector question.
  • Software Support: For Paydirt or Terramodel software question.
  • Machine Control Support: For any machine guidance question - get’s you back in the dirt fast! Most machine control questions can be answered in just a few minutes without the need for a field service call.
  • Laser and Optical Instrument Support: For any Spectra Precision, Apache or Nikon Instrument.
 
If training is the right solution for your needs, we have a number of options available including: web based, custom training at your location or ours, or classroom training in one of our four facilities.
Spectra offers a complete course catalog in a variety of formats for all our customers. All programs are taught by Trimble certified trainers who have thorough product knowledge and years of in-field experience. more
Spectra's two Cutting Edge Carolina's service centers are equipped with the most advanced calibration ranges, service tooling and diagnostic software to keep your equipment running at peak performance. more
Machine Control and Guidance Systems with more on-staff experience anywhere in the US. We will assist you to configure a system for your specific needs, provide expert installation, training & support. sytems software
Instruments and accessories from top manufacturers: Spectra Precision Lasers and Receivers, Trimble Survey / Grade Checking Total Stations and GPS, Apache Receivers, Nikon Mechanical Total Stations. more